After ensuring everyone’s safety and contacting the authorities, gather photos of the damage and exchange insurance information. You can then contact Impex Global for a professional estimate. We’ll help you through every step — from assessing the damage and working with your insurance provider to restoring your vehicle to pre-accident condition.
FAQs
Do you work with insurance companies for collision repairs?
Yes. Impex Global works directly with all major insurance providers to streamline your claim and repair process. We assist with damage assessments, photo documentation, and electronic estimates to ensure a smooth, transparent experience. While insurers may recommend preferred shops, you always have the right to choose where your vehicle is repaired — and we stand behind every repair with a workmanship guarantee.
What is the difference between traditional body repair and paintless dent repair?
Traditional body repair involves sanding, filling, and repainting the damaged area, while paintless dent repair (PDR) restores the metal from behind without disturbing the factory paint. PDR is ideal for small dents, hail damage, or parking lot dings where the paint surface isn’t cracked. It’s faster, more affordable, and helps maintain your car’s original finish and resale value.
How long does the repair process usually take?
The timeframe depends on the type and severity of damage. Small dents or glass replacements can be completed within a day, while more extensive body or mechanical repairs may take several days to a week. Impex Global provides a detailed timeline after inspection and updates you throughout the process.
Why is ADAS calibration necessary after repairs or windshield replacement?
Advanced Driver Assistance Systems (ADAS) — such as blind-spot detection, adaptive cruise control, and lane departure warnings — rely on precisely aligned sensors and cameras. After a collision, suspension adjustment, or windshield replacement, calibration ensures those sensors perform correctly. At Impex Global, we use advanced calibration tools to restore manufacturer accuracy and vehicle safety.
Can I choose Impex Global even if my insurance company suggests another shop?
Yes. You always have the legal right to choose your own collision repair facility. While insurance companies may recommend preferred shops, you are not required to use them. Impex Global works with all major insurers and guarantees that all repairs meet OEM standards and safety requirements.
